CSM Power Bikes

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Sales & Service

Sales & Service

Everything E-Bike, All in One Place

Premium E-Bike Sales

Premium E-Bike Sales

We carry the brands you trust: Rad Power Bikes, Blaupunkt, Big Cat, Himiway, Lectric, Velotric, Urtopia, Hiboy, Blix, and Velowave.

From city commuters to fat-tire trail beasts, from folding e-bikes to cargo haulers—we have something for every rider and every budget.

Not sure which bike is right for you? That’s where our mobile test ride service shines. We’ll bring the bikes you’re considering right to your door so you can try them on your actual routes. No pressure, no time limits—just you and your potential new ride.

Expert Service & Repair

Expert Service & Repair

Our factory-trained technicians service all e-bike brands, not just the ones we sell. From basic tune-ups to complex electrical diagnostics, we have the tools and expertise to keep you rolling.

Services include:
• Complete tune-ups and safety inspections
• Brake and gear adjustments
• Tire and tube replacement
• Battery diagnostics and replacement
• Motor and controller troubleshooting
• Electrical system repairs
• Warranty service for brands we sell

Mobile service available for most repairs—we’ll come to you!

Frequently Asked Questions

Everything you need to know

How does the mobile test ride service work?

Simply schedule an appointment online or give us a call. We'll confirm which bikes you're interested in and come to your location with them fully charged and ready to ride. You can test ride at your own pace, on your own roads—no pressure, no time limits (within reason!).

What brands do you carry?

We proudly carry Rad Power Bikes, Blaupunkt, Big Cat, Himiway, Lectric, Velotric, Urtopia, Hiboy, Blix, and Velowave. If there's a specific brand or model you're looking for, let us know—we can often source it.

Do you service e-bikes you didn't sell?

Absolutely! We service all e-bike brands. Our technicians are experienced with various motor systems, battery technologies, and component types. If it has two wheels and a battery, we can probably fix it.

What's your service area?

We serve Johnsburg, McHenry, Crystal Lake, Woodstock, Lake Geneva, and surrounding areas in Northern Illinois and Southern Wisconsin. For customers outside our normal service area, we may still be able to accommodate you—just ask!

Do you offer financing?

Yes! We offer several financing options to help you get riding today. Most customers can get approved quickly. Contact us for current rates and terms.

What if I need warranty service?

We handle warranty claims for all brands we sell. For other brands, we can often service the bike and help you navigate the manufacturer's warranty process. Either way, we'll get you back on the road.

Can you help me choose the right e-bike?

That's what we do best! Tell us how you plan to use your e-bike—commuting, trails, leisure, cargo—and we'll recommend models that fit your needs and budget. Then we'll bring them to you to try!

What's included in a basic service/tune-up?

Our basic tune-up includes brake adjustment, gear tuning, tire inspection and inflation, chain lubrication, bolt tightening, and a safety check of all electrical connections. We'll also diagnose any issues and provide a quote for additional work if needed.

Ready to Get Started?

Whether you're buying your first e-bike or need service on your current ride, we're here to help.

Contact Us